For London restaurants
The AI receptionist and booking system for London restaurants
From Soho to Richmond, the busiest hour of your week is the one you cannot answer the phone in. GenieTables picks up, checks your live floor plan and books the table while your team stays on the floor.
From £49/month + VAT.
- Keep your 020 number with a simple call-forward
- Answers booking calls in your restaurant’s name
- No per-cover fees or commission
Features
Everything a restaurant needs to run a service
One system that answers the phone, holds the diary, and tells you what to expect next week.
It picks up on the second ring
Your AI receptionist takes the call in your restaurant’s name, handles the booking, and writes the whole thing up before the guest has hung up.
- Answers 24/7, through busy service and after-hours
- Handles menu, hours, parking and dietary questions
- Every call recorded, transcribed and summarised
All Calls
Recordings 31 days · Transcripts 1 year
- 07700 900318Today, 17:02 · 1m 24sanswered
- 07700 900742Today, 16:41 · 0m 58sanswered
- 01632 960486Today, 15:20 · 2m 06sanswered
- 07700 900155Today, 14:12 · 0m 07sabandoned
- 07700 900903Yesterday, 19:38 · 1m 12sanswered
- 07700 900571Yesterday, 18:04 · 0m 41sanswered
07700 900318
Today, 17:02 · 1m 24s
AI Summary
Guest booked four covers for Friday at 17:15. Requested a quieter table; seated on table three, away from the pass. Confirmation sent. No allergies mentioned.
Transcript
- GenieGood evening, thank you for calling Ember & Oak Steakhouse. My name is Aria — how may I help you today?
- GuestHi, do you have a table for four this Friday around quarter past five?
- GenieWe do — table three is free at 17:15 and turns at 19:00. May I take a name for the booking?
- GuestElena Marchetti. And could we have somewhere a bit quieter if possible?
- GenieNoted — I’ve put you on table three, which sits away from the pass. That’s four covers, Friday at 17:15, confirmed. You’ll get a confirmation shortly.
One diary, however the booking arrived
A full table booking system: phone, website, walk-in and manual bookings land in the same place. Nothing to sync, nothing to reconcile at the end of service.
- Live floor plan with real-time table status
- Waiting list with quoted wait times
- Automatic booking confirmations for every guest
| Date | Time | Name | Contact | Covers | Details / Notes | Source | Status |
|---|---|---|---|---|---|---|---|
| Friday, 14th November | 17:15 | Elena Marchetti | 07700 900318e.marchetti@example.co.uk | 4 | Quiet spot if possible | AI Call | Confirmed |
| Friday, 14th November | 17:30 | Adaeze Okonjo | 07700 900742a.okonjo@example.com | 4 | 30th birthdayBirthday | AI Call | Confirmed |
| Friday, 14th November | 18:30 | Priya Ashworth | 07700 900155p.ashworth@example.co.uk | 6 | Nut allergy — table notedAllergy | Web Form | Confirmed |
| Friday, 14th November | 19:45 | Kenji Nakamura | 01632 960486k.nakamura@example.com | 8 | Set menu, corporate dinner | AI Call | Pending |
| Saturday, 15th November | 19:00 | Rory Halloran | 07700 900903r.halloran@example.co.uk | 2 | — | Manual | Confirmed |
| Saturday, 15th November | 20:15 | Sofia Vance | 07700 900571s.vance@example.com | 3 | Cancelled — rebooking next week | Web Form | Cancelled |
You know what Friday looks like on Tuesday
GenieTables reads your own booking history and tells you what is coming — so you can staff and order against it instead of guessing.
- Demand forecasting for the week ahead
- No-show risk flagged before service
- Birthdays, allergies and VIPs tagged automatically
Forecast covers
Next 7 days
No-show risk
- K. NakamuraFri 19:45 · 8 coversHigh
- S. VanceSat 20:15 · 3 coversMedium
Guest tags this week
- Birthday4
- Allergy3
- VIP2
Illustrative data from a fictional venue. Guest names are invented and every phone number shown is from Ofcom's reserved drama range, so none can connect to a real person.
Built for your venue
Made for the way your venue runs
Whether you run a restaurant, a pub, a hotel dining room or a café, GenieTables fits how your service actually works.
For restaurants, from neighbourhood bistros to fine dining
The busiest hour of your week is the one you cannot answer the phone in. GenieTables picks up in your restaurant’s name, checks your live floor plan and books the table while your team stays on the floor.
- Every booking lands on one live floor plan
- Large groups held for your approval before they go on the plan
- Deposits for large group bookings on the Pro plan
Pricing
Simple, honest pricing
The restaurant booking system and the AI receptionist in one price. No per-cover fees, no commission.
Starter
For independents that want every busy hour and after-hours call covered.
Billed monthly
- Full booking system: diary, live floor plan, waiting list and guest book
- Online bookings from your website
- AI receptionist answering in your restaurant’s name
- 100 AI call minutes a month
- Booking confirmations by email
- Every call recorded, transcribed and summarised
- Call recordings kept 31 days, transcripts 1 year
Pro
For busy venues that take large groups and want no-shows to cost the guest, not you.
Billed monthly
- Everything in Starter
- 250 AI call minutes a month
- 200 text messages a month for guest confirmations
- Deposits for large group bookings, paid by secure link
Custom
For high call volumes or venues with needs of their own.
- Everything in Pro
- Minutes and texts sized to your call volume
- Set up around how your venue runs
Every plan: No per-cover fees or commission · Keep your existing phone number. All prices exclude VAT.
London FAQ
Questions from London venues
- Do you work with restaurants across London?
- Yes. Setup is done remotely in a single conversation, so it works the same in Soho, Shoreditch, Richmond or Croydon. Most venues are live within one working day.
- Can I keep my 020 number?
- Yes. You keep your existing number and set up a simple call-forward. Guests dial the same number they always have, and you can remove the forward at any time.
- Do you charge per cover like the big booking platforms?
- No. You pay one monthly price, from £49 a month + VAT. However many covers you book, there is no commission and no per-booking fee.
- What happens on a busy Friday when every line is ringing?
- The AI receptionist answers in your restaurant’s name, checks your live floor plan and books the table during the call, so your team can stay on the floor.
Stop missing bookings.
Fifteen minutes to see exactly how it would work for your venue — no commitment, no pressure.