AI Receptionist · Booking System · One Product
Answers the phone.
Books the table.
One system.
Every other AI receptionist has to ask your booking system whether a table is free. GenieTables is the booking system — so it takes the reservation while the guest is still on the phone.
- No per-cover fees
- No integration to break
- Live in a day
- 17:15BookedT3
Elena Marchetti
Covers: 4Quiet spot if possible - 17:30BookedT4
Adaeze Okonjo
BirthdayCovers: 4 - 18:00BookedT5
Rory Halloran
Covers: 2 - 18:30BookedT6
Priya Ashworth
Covers: 6Nut allergy - 19:45BookedT7
Kenji Nakamura
Covers: 8Set menu
- Vacant
- Booked
- Seated
- Dirty
Hear GenieTables answer the phone
Pick a slot and we'll ring you at that time, put GenieTables on the line, and you can throw whatever you like at it — an awkward group booking, a dietary question, a change of plan.
Fifteen minutes, no commitment. Instant callback on demand is coming shortly.
Or talk to it right here — no phone number needed.
The cost of a ringing phone
The busiest hour of your week is the one you cannot answer the phone in.
Missed calls are missed covers
Every unanswered call is a table that could have been filled, and it never shows up in any report.
Staff cannot answer mid-service
Running a service and manning the phone are incompatible. Your team should be on the floor, not interrupted by a reservation enquiry.
Bookings live in too many places
Phone, website widget, walk-ins, third-party apps. When reservations sit in different systems, gaps and double-bookings follow.
One minute, start to finish
What happens when the phone rings mid-service
A table for six at eight o’clock, taken on a Friday night without anyone stepping away from the floor.
It answers on the second ring
In your restaurant’s name, while every member of staff is still on the floor. Nobody leaves the pass.
It checks your real plan
Not a copy, not an overnight sync. The same floor plan your team is working from right now.
It commits the table
Six at eight on table twelve, which turns at 20:45. Confirmed on the call and texted to the guest.
You get the write-up
The call summarised in your inbox, with the recording attached if you want to hear it.
An illustration of the flow, not a recording. Try it against your own questions in the demo above.
Everything a restaurant needs to run a service
One system that answers the phone, holds the diary, and tells you what to expect next week.
It picks up on the second ring
Your AI receptionist takes the call in your restaurant’s name, handles the booking, and writes the whole thing up before the guest has hung up.
- Answers every call, 24 hours a day
- Handles menu, hours, parking and dietary questions
- Every call recorded, transcribed and summarised
All Calls
Recordings 31 days · Transcripts 1 year
- 07700 900318Today, 17:02 · 1m 24sanswered
- 07700 900742Today, 16:41 · 0m 58sanswered
- 01632 960486Today, 15:20 · 2m 06sanswered
- 07700 900155Today, 14:12 · 0m 07sabandoned
- 07700 900903Yesterday, 19:38 · 1m 12sanswered
- 07700 900571Yesterday, 18:04 · 0m 41sanswered
07700 900318
Today, 17:02 · 1m 24s
AI Summary
Guest booked four covers for Friday at 17:15. Requested a quieter table; seated on table three, away from the pass. Confirmation texted. No allergies mentioned.
Transcript
- GenieGood evening, thank you for calling Ember & Oak Steakhouse. My name is Aria — how may I help you today?
- GuestHi, do you have a table for four this Friday around quarter past five?
- GenieWe do — table three is free at 17:15 and turns at 19:00. May I take a name for the booking?
- GuestElena Marchetti. And could we have somewhere a bit quieter if possible?
- GenieNoted — I’ve put you on table three, which sits away from the pass. That’s four covers, Friday at 17:15, confirmed. You’ll get a text shortly.
One diary, however the booking arrived
Phone, website, walk-in and manual bookings land in the same place. Nothing to sync, nothing to reconcile at the end of service.
- Live floor plan with real-time table status
- Waiting list with quoted wait times
- Automated confirmations and reminders that cut no-shows
| Date | Time | Name | Contact | Covers | Details / Notes | Source | Status |
|---|---|---|---|---|---|---|---|
| Friday, 14th November | 17:15 | Elena Marchetti | 07700 900318e.marchetti@example.co.uk | 4 | Quiet spot if possible | AI Call | Confirmed |
| Friday, 14th November | 17:30 | Adaeze Okonjo | 07700 900742a.okonjo@example.com | 4 | 30th birthdayBirthday | AI Call | Confirmed |
| Friday, 14th November | 18:30 | Priya Ashworth | 07700 900155p.ashworth@example.co.uk | 6 | Nut allergy — table notedAllergy | Web Form | Confirmed |
| Friday, 14th November | 19:45 | Kenji Nakamura | 01632 960486k.nakamura@example.com | 8 | Set menu, corporate dinner | AI Call | Pending |
| Saturday, 15th November | 19:00 | Rory Halloran | 07700 900903r.halloran@example.co.uk | 2 | — | Manual | Confirmed |
| Saturday, 15th November | 20:15 | Sofia Vance | 07700 900571s.vance@example.com | 3 | Cancelled — rebooking next week | Web Form | Cancelled |
You know what Friday looks like on Tuesday
GenieTables reads your own booking history and tells you what is coming — so you can staff and order against it instead of guessing.
- Demand forecasting for the week ahead
- No-show risk flagged before service
- Birthdays, allergies and VIPs tagged automatically
Forecast covers
Next 7 days
No-show risk
- K. NakamuraFri 19:45 · 8 coversHigh
- S. VanceSat 20:15 · 3 coversMedium
Guest tags this week
- Birthday4
- Allergy3
- VIP2
Illustrative data from a fictional venue. Guest names are invented and every phone number shown is from Ofcom's reserved drama range, so none can connect to a real person.
Stop absorbing the chaos of a Friday night
The difference is not a better phone system. It is one system instead of two.
Without GenieTables
With GenieTables
Booking systems take reservations.
GenieTables answers the phone.
Most reservation software waits for guests to come to it — a widget on your website, a listing on an app. It does nothing at 7pm on a Friday when the phone rings and every member of staff is on the floor. GenieTables answers that call, takes the booking, and puts it straight on your table plan.
Commission-free
You keep every cover. No per-booking fees, no cut taken from your reservations, no marketplace between you and your guests.
Your number, your guests
No third-party marketplace owning the relationship. The guest called your number and booked your table — that relationship is yours.
One system
Phone, website, walk-ins and manual bookings all in one diary. No syncing, no conflicts, no broken integrations.
How it works
No hardware to install. No number to change. Live in a day.
We set up your AI receptionist
We configure GenieTables with your menu, opening hours, booking rules and capacity. Setup is a single conversation — most venues are ready in a day.
Point your number to us
A simple call-forward on your current phone number. You keep the number your guests already know — nothing changes for them.
Your AI answers every call
From the first ring, GenieTables handles bookings, enquiries and amendments — and puts confirmed reservations straight on your table plan.
You stay in control
Confirm, amend or override anything from the dashboard on any device. Every call is recorded, transcribed and summarised in your inbox.
About AI Genie
AI Genie builds AI receptionists for small businesses. GenieTables is the hospitality product — built around how a restaurant actually runs a service, not a generic phone bot bolted onto a booking form.
The design assumption in most booking software is that guests initiate contact through a website or app. GenieTables starts from a different assumption: the phone rings at 7pm on a Friday and every member of staff is on the floor. That is the problem worth solving.
For other industries, GenieVoice brings the same AI receptionist technology to any service business — from dental practices to letting agencies.
Frequently asked questions
Stop missing bookings.
Fifteen minutes to see exactly how it would work for your venue — no commitment, no pressure.